If you are having trouble with any Protogate product, call us at 1-858-451-0865 (U.S.) Monday through Friday between 8 a.m. and 5 p.m. Pacific time. You can also fax your questions to us at (858) 451-2865 or (877) 473-0190 any time. Please include a cover sheet addressed to "Customer Service." We are always interested in suggestions for improving our products. You can use the report form in the back of this manual to send us your recommendations.